MyDocsNotes transcribes your healthcare appointment and turns it into an easy to read summary you can keep and share. The audio is deleted from your device once it is transcribed. While your summary is being made, the transcript stays on your device. When your summary is ready, it is cleared*. You keep the summary.
Forgetting what was said is normal. A lot is covered in a short time, and most people leave with only part of it. That happens after a routine appointment as much as after a difficult one. Stress makes it harder still.
This applies to people at their own appointments, to parents attending with children, and to adult children attending with ageing parents. It happens to everyone. Your memory is working exactly as it should.
The patient is the subject of the recording, not the beneficiary. The clinician keeps the record. The patient leaves with nothing.
Writing during a consultation pulls your attention away from listening. Most people stop mid-sentence. The gaps are the parts that matter most.
They are hearing it once, just like you. They are focused on supporting you, so the details slip just as easily. Two people in the same room often leave with different accounts of what was said.
MyDocsNotes works on your phone during the appointment. No setup. No special equipment. No recording stays on your device once it is transcribed.
Open MyDocsNotes on your phone before the appointment starts. Enter a couple of appointment details. Then simply tap to begin.
The app records the appointment as it happens. The recording is used to make a transcript, then deleted from your device.
When the appointment ends, your summary is made. This takes a few minutes. While your summary is being made, the transcript stays on your device. When your summary is ready, it is cleared*. You keep the summary.
You receive an easy to read summary of what was discussed. Keep it, share it, refer back to it any time.
While your summary is being made, the transcript stays on your device. When your summary is ready, it is cleared*. You keep the summary.
Audio deleted
from your device
MyDocsNotes is useful for any healthcare appointment, simple or complex.
You thought of the question in the car on the way home. Your summary has the answer. Or at least the context to ask the right question next time.
A parent at a paediatric appointment. An adult child with an ageing parent. A spouse at a difficult diagnosis. Everyone in the room deserves the same record.
Oncology, cardiology, neurology, endocrinology. Appointments where treatment options, test results, and medication changes are discussed in a single sitting.
MyDocsNotes is free to try. No credit card required to get started.
Try MyDocsNotes with no commitment. Good if you don't need a full record of every visit.
* Record as many appointments as you like. Your three most recent summaries stay readable. Older ones stay saved on your device, and a paid plan makes them readable again.
Get started freeFor anyone with regular appointments who wants a full record of every visit.
$18/month or $180/year.
12 months for the price of 10.
Everything in Plus, and the desktop app once it is ready.
All prices are in Australian dollars and include GST. Pricing may change at any time.
MyDocsNotes started with a personal experience. An appointment with a lot of information, a well-meaning doctor, and a drive home with almost nothing retained. Not because of inattention. Because that is what a busy life does to memory.
The existing tools were built for clinicians. A patient-side companion didn't exist. So we built one.
MyDocsNotes is developed and operated by MyDocsNotes Pty Ltd, based in Sydney, Australia.
* Kessels R.P.C. (2003). Patients' memory for medical information. Journal of the Royal Society of Medicine, 96(5), 219–222.
MyDocsNotes is a patient-controlled appointment companion. It transcribes a consultation and gives the patient a structured summary. The audio is deleted from the patient's device once it is transcribed. While the summary is being made, the transcript stays on the patient's device. When the summary is ready, it is cleared*. The patient keeps the summary.
MyDocsNotes is not a clinical scribe. It is a companion for the person sitting across from you. Patients use it to understand and retain what was discussed. The record belongs to them.
MyDocsNotes is initiated, managed, and owned by the patient. Nothing is sent to the practice. Nothing is added to clinical records. The summary is delivered to the patient's device and stays there.
Clinical AI scribes generate notes for the clinician. MyDocsNotes generates a summary for the patient. The same consultation, with a different beneficiary. The patient is not the subject of this recording. They are the reason for it.
Research shows 40–80% of medical information is forgotten immediately after a consultation. MyDocsNotes gives patients a record to refer to, share with family members who couldn't attend, and use to prepare for follow-up appointments.
Patients managing complex or chronic conditions. Family members attending with a loved one. Anyone leaving a high-stakes appointment who wants a clear record of what was said. The tool is patient-side from first use to last.
We have built consent and data protection into every step. Here is how the privacy model works.
Read our full Privacy Policy for details about how we handle personal information.
Before each recording begins, the app requires the patient to confirm they have consent to use it in the consultation. Whether and how to discuss this with patients is a decision for your practice.
MyDocsNotes sends the audio to our server in Australia once the appointment ends. It travels through the United States on the way, and our host, Modal, can hold a copy there for up to seven days. It is passed to one specialist speech-recognition provider to make the transcript, with training opt-out enabled. The audio is deleted from the patient's device once it is transcribed.
While the summary is being made, the transcript stays on the patient's device. When the summary is ready, it is cleared*. The patient keeps the summary.
The generated summary is stored on the patient's device. It is not shared with the practice, a third party, or anyone else without the patient's own deliberate action.
The audio is deleted from the patient's device once it is transcribed. MyDocsNotes keeps no copy, so there is no audio file to access, request or subpoena from us. The only output is an easy to read summary, held by the patient, on their device.
Audio deleted
from the device
MyDocsNotes tells patients about the limitations of AI-generated summaries inside the app. Here is what we communicate.
AI can misinterpret medical terminology, miss nuances, or occasionally get details wrong. We tell patients this clearly. If a patient raises something from their summary that seems incorrect, the app is the right place to start. Their summary and the consultation are separate records.
MyDocsNotes summaries are designed to help patients understand their care. They are not clinical records, not designed to serve as medical documentation, and not intended to be used in clinical decision-making by the patient or anyone else.
If a patient reads their summary and has questions or concerns, we direct them back to their clinician. The summary is a prompt for continued conversation. It is not a substitute for your clinical guidance.
We’ll do our best to reply within 2 business days.
Start free. No credit card required. Your first summary takes less than a minute to set up.
Open the app* If anything goes wrong, it stays so you can try again. After 180 days we offer you one last chance to get the summary. Then it is removed. You can discard it at any time.